are seeking an experienced General Manager to join our team! You will be responsible for managing the daily operational activities of our uniform services division, planning and developing systems and procedures to improve the operating quality and efficiency of the division and supervising staff in accordance with company policies and procedures.
Oversee company operations to insure efficiency, quality, service and cost-effective management of resources
Manage the operational activities of the uniform services division including staffing, payroll, personnel, financial goals, efficiencies and quality
Plan and develop systems and procedure to improve the operating quality and efficiency
Analyze and document business processes and problems and solutions to enhance efficiencies
Supervise staff in accordance with company policies and procedures
Conduct interviews and hire new staff
Coach and provide product education
Establish employee goals and conduct employee performance reviews
Schedule and conduct staff meetings
Communicate with and coordinate with other division managers
Track monthly results and trends for business forecasting
Resolve customer complaints
Develop a strategic plan to advance the company and to promote revenue, profitability and growth as an organization
Maintain and developing relationships with existing customers via meetings, emails, telephone calls
Visiting potential customers to prospect for new business
Represent the company through organization memberships, participation and/or attendance in trade exhibitions, events and community activities
Promote company through marketing – sales calls, phone calls, direct mailing and other forms of advertisement
Responsible for contact between the company and its existing and potential markets
Negotiating the terms of agreements and closing sales
Bachelor’s degree and at least 10 years experience uniform services industry at management level
Excellent written and communication skills
Excellent presentation/communication skills
Command of Office Outlook, Excel and Microsoft Word
On October 29, 1928, a new and modern exclusive Dry Cleaning plant opened in progressive Beaumont, Texas. With over 75 years of service and satisfaction, what was once one business is now four with 15 locations as well as 3 “mobile” customer sales and service units.
In 1978 the Uniform Rental Company became an actuality. Currently this division services over 1000 customers throughout the region... to Texas and Louisiana. It was immediately followed by the opening of the Munro's Safety Apparel division, now with 6 locations in Beaumont, Port Arthur, Sulphur, Deer Park, Baytown, and Corpus Christi. This division began as an industrial related business but with the mid 1980 oil bust, the company began to also focus on individual workers since in many instances they, and not companies, now made the personal protective equipment purchases.
With these additions, the original vision of excellence and service now embodies not only Beaumont but Lufkin, Lake Charles and Houston while internet sales span nationwide. The services that everyone had come to trust continues with over 130 employees.
Another tradition that began in 1928 within the Munro’s Dry Cleaning family was the spirit of service to the community. Giving back to the community became a strong element of the Munro name. Beginning with Josh Munro in 1928 this service has increased to the extent of currently being involved with and contributing to over 100 charities and/or groups.
After 80 years, the original philosophy of customer service and quality have remained as the staying-factor of Munro’s Safety Apparel vision for excellence.