Travels worldwide to customer sites/plants to provide service and customer support for Una-Dyn/ Piovan products.
Communicates mission description with customer to determine needs, timing, contacts, and schedule demands;
Troubleshoots and correctly diagnoses problems to address complaints.
Suggest removing. systems to fine-tune and bring about successful and optimal operation;
Performs maintenance on Una-Dyn equipment as required per project scope;
Installs parts and performs mechanical, electrical, pneumatic, hydraulic and process piping maintenance or installations;
Conducts training about the correct and effective use of Una-Dyn systems at customer’s site(s);
Documents (in writing) problems found, field work performed, required future customer responsibilities, and required follow up.
Attends training sessions on new equipment and provides input for development of user manuals for new equipment;
Three to five years’ experience installing parts and performing minor mechanical, electrical, pneumatic, hydraulic and process piping installations. (Job-related-experience (JRE) in installing parts and performing minor mechanical, electrical, pneumatic, hydraulic and process piping installations can be substituted for education. )
Ability to work flexible shifts and adapt to changing work schedules, with frequent travel. Must live within one hour of a major metropolitan airport
About Universal Dynamics
Universal Dynamics, In. is a leader in the design, manufacture and installation of auxiliary products for the plastics processing industry Through decades of innovation, expertise, and product excellence, Universal Dynamics has produced an extensive product line for material handling, drying, conveying, feeding, blending, size reduction and heat exchangers.