OUC - The Reliable One, is presently seeking a Manager of Key Accounts to join the Customer Experience & Sales division.

At OUC, we are dedicated to fostering a culture of innovation, sustainability, and community engagement. We are looking for visionary leaders who recognize the value of diverse experiences in driving industry transformation.

We are looking for a strategic and results-driven professional to manage and direct our Key Accounts (Large Customer) team. In this role, you will collaborate with internal teams to develop strategies that align with OUC’s business goals, policy objectives, and reputation management. Your ability to build and maintain strong relationships with stakeholders will be critical in ensuring the success of OUC's initiatives and maintaining our high standards of customer service.

OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Click here to learn more about what we do.

The ideal candidate will have:

• Bachelor’s degree in Business or related field from an accredited college or university.
• Minimum of seven (7) years of progressive experience with roles in customer service, finance/pricing, sales, account management, business development and/or sustainability, (required) to include:
• Three (3) years of experience with large commercial customers;
• Three (3) years of managerial/supervisory experience;
• Valid Driver’s license (required);
• Electric or Water utility experience (preferred);
• Special training/certifications to be completed as indicated:
• Certified Energy Manager (CEM) within 2 years of hire and
• Achieve APPA Key Accounts certification within 1 year of hire

OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few:

• Competitive compensation
• Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. Retirement benefits include a cash balance account with employer matching along with a health reimbursement account
• Paid vacation, holidays, and sick time
• Paid parental leave
• Educational and Professional assistance programs; Paid Memberships in Professional Associations
• Access to workout facilities at each location 
• Paid Conference and Training Opportunities
• Free downtown parking
• Hybrid work schedule

Click here to view our Benefits Summary.

Salary Range: $125,000.00 to 156,000.00 yearly commensurate with experience. 

Location: “The Greenest Building in Downtown”- Reliable Plaza, 100 W. Anderson St., Orlando, FL 32801

To review a full job description and to apply, please visit www.ouc.com/careers  

• Bachelor’s degree in Business or related field from an accredited college or university.
• Minimum of seven (7) years of progressive experience with roles in customer service, finance/pricing, sales, account management, business development and/or sustainability, (required) to include:
• Three (3) years of experience with large commercial customers;
• Three (3) years of managerial/supervisory experience;
• Valid Driver’s license (required);
• Electric or Water utility experience (preferred);
• Special training/certifications to be completed as indicated:
• Certified Energy Manager (CEM) within 2 years of hire and
• Achieve APPA Key Accounts certification within 1 year of hire

About Orlando Utilities Commission

Established in 1923 by a special act of the Florida Legislature, OUC—The Reliable One is the second largest municipal utility in Florida and 14th largest municipal in the country. OUC provides electric, water, chilled water and lighting services to more than 240,000 customers in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties.OUC has maintained the best electric reliability in the state of Florida for 18 years in a row. And its water, known as H2OUC, was named the best drinking water in the state in 2004 by the Florida Section of the American Water Works Association (AWWA).OUC is focused not just on reliability and affordability but weaves sustainability into everything it does. This includes opening the area’s first community solar farm, installing nearly 150 electric vehicle charging stations, implementing a comprehensive corporate recycling program, and encouraging its customers to use energy and water as wisely as possible.We have lived up to our name by providing the most reliable electric service in Florida and finishing well ahead of the state’s investor-owned utilities in key performance areas that measure overall electric distribution reliability.... What does that mean for you? It means you can rely on us to provide reliable and affordable electric and water service to you in an environmentally responsible manner. We are committed to:OneAvoiding interruptions to your serviceTwoRestoring your service promptly if an outage should occurThreeKeeping you informedFourContinually improving our systems so you always receive the most reliable servicehttps://issuu.com/oucthereliableone/docs/ouc_historybook_web_single_pgs

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