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Pioneer Community Energy

Rocklin, California

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Balzer & Associates

Richmond, Virginia

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United States - Nationwide

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Natural Systems Design

Bellingham, Washington

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Missouri River Energy Services

Brayton, Iowa

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RAN Fire Protection Engineering

Rochester, New York

Virginia Commonwealth University

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Administrative Controls Management, Inc.

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Greendale , Indiana

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Saipan, Northern Mariana Islands

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Bellevue, Washington

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Missouri River Energy Services

Sioux Falls, South Dakota

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Customer Services Division Manager
About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience.Under the direction of the Deputy Dire


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